NORASIST New Archives - April 2003

April 3 , 2003

Click on the link below each speaker to view their presentations from this meeting.

Digital Reference in Action: Perspectives from Librarians and Educators

Real-time reference services are becoming widely available in libraries. In this panel, librarians from public library and academic library will share their perspectives on this type of services, such as problems, challenges, issues, training, etc. In addition, a LIS acutely member will talk about how to prepare students to meet the challenges in providing digital reference services. Speakers include:

Nancy S. Pazelt
Regional Adult Services Manager
CCPL - Maple Heights Regional Library
5225 Library Lane
Maple Heights OH 44137

Introducing Ask-A-Pro Virtual Reference Service

Leela Balraj
Information Services Librarian
Libraries and Media Services
Kent State University
Kent, OH 44242

Digital Reference in Action: Perspectives from Kent State

Don Wicks
Assistant Professor
School of Library and Information Science
Kent State University
Kent, OH 44242

Education for Digital Reference

Penny O'Connor
Assistant Head, Science & Technology
Cleveland Public Library

KnowItNow 24X7 - 2 years of Digital Reference for CLEVNET

Presentation Outline

Northeastern Ohio Science and Engineering Fair

Barbara Parkinson sent the following info on the Northeastern Ohio Science and Engineering Fair. She says that the first two were truly outstanding. This was the first year that we did not struggle to find projects to consider for the NORASIST special science fair awards. Note: Barbara and I awarded a certificate to Jessica Malone last year as well. Judges this year were Barbara Parkinson and Joe Hecht.

Winner - $50 check and first place certificate:
Rui Cheng, Laurel School, 8th gradedr
Connect 3: A Strategic computer game using artificial intelligence.
Designed and programmed using JAVA, an interactive online game using artificial intelligence. The game has two levels, beginning and intermediate. (Joe and Barbara both lost against this computer). The student used Microsoft Excel to calculate the possibility of the results being based on chance.

Runners up - Each received a certificate acknowledging excellence in their project. In alphabetical order:

1. Jessica Malone, Berea High School, 9th grader.
Autonomous anthropomorphic bipedal robot.
Used a computer to design and make a working robot. Used Visual Basic to record all the joint angles measured to make the robot more human-like in its movements.
2. Lindsay Matousek, Mentor High School, 11th grader.
The effect of Internet use on student GPA's.
Used MiniTab for her data compilation. This project was chosen for consideration because the Internet was a predominant tool in her research.

Story Telling: A Time-Tested Communication Strategy

The 28th Annual Betty Burrows Memorial Seminar
Sponsored by the Cleveland Chapter, Special Libraries Association
(For PDF version of this announcement, go to )

Friday, April 11, 2003
8:00 a.m. - 4:30 p.m.
Waters Restaurant and Conference Center, Hudson, Ohio



The registration deadline is fast approaching. Send electronic registrations to

Also, there was an error in the directions in the first mailing - It is Route 303 (Not Rt 30) - the error has been corrected in this mailing.

Seminar speaker: Richard Stone

Using Storytelling To Help Your Organization Succeed

Tired of seeing your listeners' eyes glaze over as they're bombarded with facts and
figures? Having trouble capturing people's attention long enough to get a message across?
Feeling like your audience is disengaged-and starving for something more meaningful to
connect with?

Here's your opportunity to learn a powerful and practical communication device that will
help you break though the clutter and win the hearts and minds of your audience.

Discover one of the oldest and most effective ways to communicate, and tailor and refine it
to meet the demands and needs of the modern workplace. This one-day workshop will teach you
the basic techniques of storytelling to help you accomplish practical business objectives,
such as:

* Communicating your mission, vision and strategy
* Reinforcing core attitudes, values and behaviors
* Recognizing and rewarding outstanding performance
* Marketing and selling a product or service
* Building brand loyalty

You'll also learn how stories can:

* Create better understanding and retention of key messages
* Influence beliefs and motivate people to "do things differently"
* Humanize your organization
* Get customers to fall in love with what you're selling and services you offer

Sharing stories about things that really matter, one of the oldest and most personal forms
of communication, has an extraordinary effect on people. Rather than telling them the point,
it shows them. Rather than merely informing, it inspires.

Richard Stone, M.S. - President

Richard Stone has developed training programs for team building, leadership development,
knowledge management, and diversity training for corporate clients such as Walt Disney
Imaginneering, Eastman Chemical Company, Lucent Technologies, and Hewlett Packard. He also
works closely with leaders in Fortune 500 companies who are responsible for executive
development. He is also a founding board member of the International Storytelling Center.

Mr. Stone has also been a national leader in the development and application of training
programs for counselors, social workers, nurses, chaplains, hospice professionals, and
healthcare volunteers. His programs have been used to help facilitate the life review
process for patients and their families and to teach professionals how to bring the practical
applications of storytelling into their therapeutic work.

He has been a featured presenter at the Alliance for Healthcare Strategy and Marketing,
the National Perinatal Association Annual Conference, the Institute for Healthcare Improvement,
National Hospice Organization's Leadership Development Conference and Spiritual Caregivers
Conference, the National Network of Estate Planning Attorney, and at the National Association
of Personal Historians.

Mr. Stone has written two books: Stories-The Family Legacy and The Healing Art of Storytelling.

The StoryWork Web site is at
This Betty Burrows Memorial Seminar is offered by the Cleveland Chapter of Special Libraries
Association, in memory of Elizabeth Burrows, a Cleveland chapter member from 1947 until death
in 1971. A generous gift from her husband, William, and other memorial funds from friends and
colleagues, has been used to establish the Betty Burrows Memorial Fund. This fund helps to
further one of Betty's long-term interests, the education of special librarians.

Betty Burrows received her M.L.S. from the University of Michigan. She began her career on the
staff of the Federal Reserve Bank in Cleveland as cataloger. Subsequently, she joined the Alcan
Aluminum Corporation where she organized a special library. A member of the Special Libraries
Association for twenty-five years, Betty Burrows was an active member and officer of the
Cleveland Chapter. She served the SLA Business and Finance Division as Secretary and
Treasurer, and the Association as Chair of the Scholarship and Student Loan Committee. As an
appropriate memorial to Betty, the Cleveland SLA chapter intends to continue this annual

Sponsored by the Cleveland Chapter, Special Libraries Association

Friday, April 11th, 2003
8:00 a.m.- 9:00 a.m. Registration & Continental Breakfast
9:00 a.m.- 4:30 p.m. Program

Waters Restaurant and Conference Center
5416 Darrow Rd., Hudson, OH 44236
phone; 330-655-5555

REGISTRATION: Includes program, exhibits, continental breakfast, luncheon & breaks
DEADLINE: APRIL 8TH, 2003. No refunds after deadline

QUESTIONS: Deb Oberlander (216)750-6925 or


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